Privacy Policy
Your privacy matters to us. At R A Miller Agency, we are committed to protecting your personal information and using it only in ways that help us serve you better. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
Information We Collect
When you interact with us—online, by phone, text, or in person—we may collect:
Personal details (name, address, date of birth, contact information)
Insurance details (vehicles, properties, businesses, farms, dependents)
Financial information (for quoting or billing purposes)
Health or medical details (when relevant to life or health insurance applications)
Website usage data (like IP address, browser type, and how you use our site)
How We Use Your Information
We use your information to:
Provide personalized insurance quotes and services
Communicate with you by phone, email, or text
Maintain accurate policy records
Process applications and policy changes with insurance carriers
Assist with claims or coverage reviews
Improve our website and client experience
We will never sell your information to outside marketers.
Sharing Your Information
We may share your information with:
Insurance carriers (to obtain quotes, underwrite, and issue policies)
Third-party service providers (for technology, payment, or communication support)
Regulatory or legal authorities (if required by law)
Any sharing is done strictly to provide services to you or to comply with legal obligations.
How We Protect Your Information
We take security seriously. Your personal information is stored securely and accessed only by authorized staff. We use technical, administrative, and physical safeguards to reduce the risk of unauthorized access.
Your Choices
You can ask us what information we have about you.
You can request corrections if information is inaccurate.
You can opt out of marketing communications at any time.
You may request deletion of non-essential information, subject to legal and regulatory requirements.
Text Messaging & Email Communication
By providing your phone number or email, you consent to us contacting you for service-related purposes. Standard carrier rates may apply for texts. You may opt out at any time by replying “STOP” or unsubscribing from emails.
Cookies & Website Data
Our website may use cookies or similar tools to improve your browsing experience and gather analytics. You can control cookies through your browser settings.
Children’s Privacy
Our services are not directed toward children under 13, and we do not knowingly collect their information.