Privacy Policy

Your privacy matters to us. At R A Miller Agency, we are committed to protecting your personal information and using it only in ways that help us serve you better. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

When you interact with us—online, by phone, text, or in person—we may collect:

Personal details (name, address, date of birth, contact information)

Insurance details (vehicles, properties, businesses, farms, dependents)

Financial information (for quoting or billing purposes)

Health or medical details (when relevant to life or health insurance applications)

Website usage data (like IP address, browser type, and how you use our site)

How We Use Your Information

We use your information to:

Provide personalized insurance quotes and services

Communicate with you by phone, email, or text

Maintain accurate policy records

Process applications and policy changes with insurance carriers

Assist with claims or coverage reviews

Improve our website and client experience

We will never sell your information to outside marketers.

Sharing Your Information

We may share your information with:

Insurance carriers (to obtain quotes, underwrite, and issue policies)

Third-party service providers (for technology, payment, or communication support)

Regulatory or legal authorities (if required by law)

Any sharing is done strictly to provide services to you or to comply with legal obligations.

How We Protect Your Information

We take security seriously. Your personal information is stored securely and accessed only by authorized staff. We use technical, administrative, and physical safeguards to reduce the risk of unauthorized access.

Your Choices

You can ask us what information we have about you.

You can request corrections if information is inaccurate.

You can opt out of marketing communications at any time.

You may request deletion of non-essential information, subject to legal and regulatory requirements.

Text Messaging & Email Communication

By providing your phone number or email, you consent to us contacting you for service-related purposes. Standard carrier rates may apply for texts. You may opt out at any time by replying “STOP” or unsubscribing from emails.

Cookies & Website Data

Our website may use cookies or similar tools to improve your browsing experience and gather analytics. You can control cookies through your browser settings.

Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect their information.

Ready for coverage that protects more than just paper?

R A Miller Agency is here to help you insure what matters most — with advice you can trust.
‭Call: (616)-612-5060‬
Text: ‭(616) 780-1703‬
ryanmiller@fbinsmi.com

Mon-Fr: 9:00am - 5:00pm
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